Customer Service/Customer Support Internship at Indian Gifts Portal (Mumbai)

Indian Gifts Portal (IGP) is India’s largest multi-category gifting company, providing one of the best-curated collections of gifts, flowers, and personalized products for all personal occasions & festivals (both domestic & international). The firm has a global footprint with almost half of its orders originating from outside of India and almost one-third of its orders getting delivered internationally to more than 90 countries across the globe. With significant leads in curation & logistics, IGP is now heavily investing in technology to solve gift discovery problems through machine learning & tech-enabled merchandizing. IGP will soon launch India’s first-ever gift discovery platform, taking a massive leap forward in addressing consumers’ gifting needs.

Details about Internship:

Selected intern’s day-to-day responsibilities include:

• Handling customer services-related tasks
• Replying to emails and chat
• Handling inbound and outbound calls when required

Requirements:

1. Fluency in English and Hindi
2. Good Comprehension skills
3. Good grasping power
4. Should be well versed in the basics of e-commerce
5. Should be energetic and enthusiastic to learn concepts

Who can Apply:

1. are available for full time (in-office) internship
2. can start the internship between 7th Dec’23 and 11th Jan’24
3. are available for duration of 2 months
4. have relevant skills and interests

Skills Required:

1. English Proficiency (Spoken)
2. English Proficiency (Written)

3. Hindi Proficiency (Spoken)